Contact information

Contact Information

If you have any questions about your order, shipping, returns, or any of our products, our customer support team is here to help.

Customer Support

Email: support@aurelialondon.com

Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

Order Support

For faster assistance, please include the following information in your email:

  • Order number

  • Full name

  • Email address used to place the order

  • A brief description of your question

Response Time

We aim to respond to all enquiries within 24 business hours.

Company Information

Company Name: Aurelia London
Website: aurelia-london.com

Frequently Asked Topics

Our support team can help with:

  • Order tracking

  • Shipping updates

  • Returns and refunds

  • Product sizing and fit

  • Payment issues

  • General enquiries

Thank you for choosing Aurelia London. We are committed to providing a premium shopping experience and outstanding customer service.