Terms of service
Terms of Service
Welcome to Aurelia London. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
This website is operated by Aurelia London. Throughout the site, the terms “we”, “us” and “our” refer to Aurelia London.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
2. Eligibility
By using this website, you confirm that:
-
You are at least 18 years old or have permission from a parent or legal guardian.
-
You are legally capable of entering into binding contracts.
-
All information you provide is accurate and complete.
3. Products and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate.
However, we do not guarantee that all information is error-free. We reserve the right to:
-
Correct pricing or content errors
-
Update product information without notice
-
Limit quantities purchased
-
Discontinue products at any time
All prices are shown in the currency indicated at checkout and include applicable taxes unless stated otherwise.
4. Orders and Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not constitute final acceptance of your order.
We reserve the right to refuse or cancel any order for reasons including:
-
Suspected fraud
-
Payment issues
-
Product unavailability
-
Pricing errors
If your order is cancelled after payment, a full refund will be issued.
5. Payment
We accept secure payment methods available at checkout.
By submitting payment information, you represent that you are authorised to use the chosen payment method.
6. Shipping and Delivery
Delivery times are estimates only and may vary depending on destination and carrier performance.
We are not responsible for delays caused by:
-
Customs processing
-
Carrier issues
-
Incorrect shipping information
-
Events beyond our control
Customers are responsible for providing accurate delivery details.
7. Returns and Refunds
Our Return & Refund Policy forms part of these Terms of Service.
Please review that policy for full details regarding returns, exchanges, and refunds.
8. Intellectual Property
All content on this website, including but not limited to:
-
Logos
-
Images
-
Product descriptions
-
Graphics
-
Text
-
Website design
is the property of Aurelia London and may not be copied, reproduced, or used without prior written permission.
9. Prohibited Use
You agree not to:
-
Use the website for unlawful purposes
-
Attempt to gain unauthorised access to our systems
-
Transmit harmful code or malware
-
Interfere with the security or operation of the website
10. Limitation of Liability
To the fullest extent permitted by law, Aurelia London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
11. Indemnification
You agree to indemnify and hold harmless Aurelia London from any claims, losses, liabilities, or expenses arising from your breach of these Terms.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Aurelia London regarding your use of the website.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: support@aurelialondon.com
Thank you for shopping with Aurelia London.